Return Policy

Return window

You have 30 days from the delivery date to start a return. Items must be unworn, unwashed, and have original tags attached.

How to start a return

Email [support email] with your order number and the item(s) you'd like to return. We'll send you a return shipping label and instructions.

Who pays for return shipping

Return shipping is free for defective or incorrect items. For all other returns, a flat [return shipping fee] is deducted from your refund unless you're exchanging for a different size or colour.

Exchanges

The fastest way to exchange an item is to return the original and place a new order for the item you want — this guarantees the replacement is in stock.

Final sale items

Items marked "Final Sale" at checkout cannot be returned or exchanged.

This is a starting template, not legal advice. Replace the bracketed placeholders with your real details and have the final text reviewed before launch.